Terms

Payment Conditions:

Payment for all UK sales can be made by Cheque / Postal order made payable to 'Perfect Parchment Craft' or by debit/credit card or PayPal or by Bank Transfer (BACS) using the information on the website. International sales can be made by PayPal or debit/credit card.



Postage:

We use Royal Mail for UK orders. Orders are dispatched everyday (Monday – Saturday) and most UK customers will receive their orders within three to five days (longer for international deliveries).

Free UK P&P is available on orders over £5.00 using standard delivery.Any item that weighs over 500g may incur an extra postage charge.

In all other cases UK postal charges are based on a charge of £2.50 per item.

For Zone 1 and Zone 2 the delivery charge is based on the weight of the total order and packing materials.

Zone 1 Andorra Austria Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Hungary Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Serbia and Montenegro Slovakia Slovenia Spain Sweden Switzerland Vatican City

Zone 2 Africa, Albania, Asia,Belarus, Faroe Islands,Georgia, Iceland,Israel, Macedonia ,Moldova, Monaco, Montserrat San Marino,Svalbard and Jan Mayen, North America, Central America, South America, Middle East, Oceania, Russia, Turkey, Ukraine


Delivery Charges for Zone 1 0 - 0.20kg is £6.00, 0.21kg - 0.50kg is £9.00, 0.51kg - 1.00kg is £14.00, 1.01kg - 2.00kg is £20.00, 2.01kg - 5.00kg is £30.00, 5.00kg + is £40.

Delivery Charges for Zone 2 0 - 0.20kg is £9.00, 0.21kg - 0.50kg is £12.00, 0.51kg - 1.00kg is £16, 1.01kg - 2.00kg is £26.00, 2.01kg - 5.00kg is £60.00, 5.00kg + is £80.

Any import taxes, tolls or other payments are the responsibility of the customer.


Perfect Parchment Craft retain the right to dispatch items on the 'Free UK P&P offer' in the most economical way, in most cases this is by second class post, but this is not always the case and first class post, Parcel Force or courier may be used depending on the size and weight of the item purchased.

Perfect Parchment Craft through the Royal Mail or courier aim to deliver all orders as soon as possible. Orders received are generally dispatched the next working day. Delivery notes such as "please leave at no 64" are not accepted by Royal Mail or our Couriers and can not be included in the address.

Should an item be out of stock or a special order we will obtain it as soon as possible. We will inform you via email if an item is out of stock and give you the opportunity to cancel your order, resulting in a full refund or offer an alternative product.

Delays in posting caused by holidays or re-location will be notified on the website in the top right side.


Out of Stock Items:

We carry a large selection of craft items in stock and available for immediate dispatch, items which are shown as 'out of stock' can usually be delivered to customers within 14 days, subject to availability with suppliers. On occasions due to clerical errors or unforseen circumstances items are sometimes listed as available when in fact they may be out of stock, on these occasions customers will be notified that their item is presently out of stock and we will endeavour to order the item back into stock for delivery within 14 days. If this course of action is not satisfactory to the customer then they will be entitled to a full refund.


Accuracy of Contents:

Perfect Parchment Craft have used reasonable care and skill in compiling the content of this site and we accept no responsibility for any inaccuracy, error and omissions. Perfect Parchment Craft accepts no responsibility or liability for any damage or injury to persons or property arising from the use of any instruction, method or idea contained on this site.


Copyright of web-site content and products sold:

All original content and images on this web site are protected by copyright to their respective owners as indicated on the website. They may not be used in whole or part without express written consent of the copyright owner.
All products sold by Perfect Parchment Craft are copyright by the companies producing them. Usually no other reproduction is allowed without written permission from the copyright owner.

Validity of Terms:

If part of these terms is found to be unlawful, it shall not affect the validity of the remainder. These terms and conditions do not affect your statutory rights as a consumer. Errors and omissions excepted. Perfect Parchment Craft web-site is hosted in England. English law applies to all orders, transactions and any other activities partaken on or relating to this site.